Terms of service

Last updated: February 8, 2026

These Terms of Service ("Terms") govern your access to and use of the website located at https://organicformulaeurope.com (the "Site") operated by Organic Formula Europe ("we", "us", or "our").

By accessing or purchasing from our Site, you agree to be bound by these Terms.

If you do not agree, please do not use our Services.

Online Store Terms

By using this Site, you represent that you are at least the age of majority in your state of residence.

You may not use our products for any illegal or unauthorized purpose.

Product Information & Medical Disclaimer

Our products include imported infant formula and related nutritional products.

The information provided on this Site is for informational purposes only and is not intended as medical advice.

Customers should consult their pediatrician or qualified healthcare provider before introducing any infant nutrition product.

Products sold through our Site are specialty imported products and may not be evaluated or approved by the U.S. Food and Drug Administration (FDA).

Parallel Import & Trademark Disclaimer

All trademarks, brand names, and product names belong to their respective owners.

Organic Formula Europe is not affiliated with, endorsed by, or authorized by the manufacturers of the brands sold.

Products are genuine goods sourced through lawful distribution channels.

Product Availability & Pricing

All products are subject to availability.

We reserve the right to:

Modify prices at any time
Limit quantities
Discontinue products
Refuse any order

Pricing errors may be corrected without prior notice.

Orders & Acceptance

We reserve the right to refuse or cancel any order for reasons including:

Suspected fraud
Inventory errors
Payment authorization failure
Shipping limitations

An order confirmation does not constitute final acceptance.

Shipping

Orders are fulfilled from international or third-party fulfillment facilities.

Estimated delivery times are not guaranteed.

Delays may occur due to customs, carrier, or logistics factors outside our control.

Shipping is provided at no additional cost to the customer unless otherwise stated.

No Returns Policy

Due to the perishable and hygiene-sensitive nature of infant nutrition products, all sales are final.

Returns are not accepted once an order has shipped.

If an order arrives damaged or incorrect, customers must contact:

hello@organicformulaeurope.com

within 48 hours of delivery.

Payment

We accept payments via secure third-party processors, including:

Credit and debit cards
Shopify Payments
Apple Pay
Google Pay

We do not store full payment card details.

Accuracy of Account Information

You agree to provide accurate and complete information for all purchases.

We are not responsible for delivery issues caused by incorrect address information.

Prohibited Uses

You may not:

Violate laws
Attempt unauthorized access
Interfere with Site security
Resell products without authorization

Limitation of Liability

To the maximum extent permitted by law:

Organic Formula Europe shall not be liable for any indirect, incidental, or consequential damages arising from use of the Site or products.

Products are used at the customer’s own discretion.

Indemnification

You agree to indemnify and hold Organic Formula Europe harmless from any claims arising from misuse of the Site or products.

Disclaimer of Warranties

Products and Services are provided “as is” and “as available.”

We do not guarantee uninterrupted or error-free operation.

Governing Law

These Terms shall be governed by applicable laws of the United States.

Arbitration & Class Action Waiver

Any dispute shall be resolved through binding arbitration rather than court proceedings.

You agree to waive participation in any class action lawsuit.

Arbitration shall be conducted individually.

Changes to Terms

We may update these Terms at any time.

Continued use of the Site constitutes acceptance.

Contact

Questions regarding these Terms: