Shipping policy
Thank you for shopping with Organic Formula Europe. This policy explains how your orders are processed, shipped, and delivered.
Free U.S. Shipping
On all orders within the United States.
5–15 Business Days
Typical delivery window after dispatch.
Tracking Provided
Sent by email when your order ships.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
● Orders are not processed or shipped on weekends or public holidays.
● During periods of high demand, processing times may be extended.
Shipping Origin
Products may be shipped from international fulfillment centers, including European warehouses or authorized distribution partners.
Shipping Cost
We currently offer free standard shipping on all orders within the United States, unless otherwise stated at checkout.
Estimated Delivery Times
Estimated delivery times vary depending on destination and carrier. Typical delivery windows range between 5–15 business days.
Delivery times are estimates only and are not guaranteed. Delays may occur due to:
● Customs processing
● Carrier delays
● Weather
● Logistics issues
Tracking Information
If available, tracking information will be provided via email once the order has been shipped.
Please allow up to 48 hours for tracking updates to appear.
Address Accuracy
Customers are responsible for providing accurate shipping information. Organic Formula Europe is not responsible for delays or lost shipments caused by incorrect or incomplete addresses.
Lost, Stolen or Delayed Shipments
Once a package has been transferred to the carrier, delivery is outside our direct control. If a shipment appears delayed or lost, please contact us and we will assist with a carrier investigation.
We do not guarantee replacement or refund for packages confirmed as delivered.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact hello@organicformulaeurope.com within 48 hours of delivery and include:
● Order number
● Photos of the package and product
We will review and provide an appropriate resolution.
Customs, Duties & Import Considerations
Orders may be shipped internationally prior to final delivery. Any customs or regulatory delays are outside our control. Customers are responsible for complying with local regulations regarding imported goods.
Refused Deliveries
If a shipment is refused or undeliverable, we are not responsible for additional shipping or handling costs.
Contact
For shipping inquiries, please get in touch:
Email: hello@organicformulaeurope.com
Website: organicformulaeurope.com
Need help with your order?
Our team replies to all shipping inquiries within 24 hours on business days.
Contact Us →